Refund Policy

1. General Policy

We strive to provide the best experience for our users. However, if you are not satisfied with our services, you may be eligible for a refund based on the terms outlined below.

2. Subscription Refunds

• Trial Periods: If a free trial is offered, you will not be charged until the trial period ends. No refunds are available for charges incurred after the trial expires.

• Monthly Subscriptions: Refunds are not provided for monthly subscriptions. You can cancel anytime, and your subscription will remain active until the end of the billing cycle.

• Annual Subscriptions: If you cancel within 7 days of purchase and have not used premium features extensively, you may be eligible for a partial refund. After 7 days, no refunds will be issued.

3. Exceptional Circumstances

Refunds may be granted in special cases, including:

• Unauthorized charges due to fraud (proof required).

• Technical issues preventing access to the service that remain unresolved after contacting support.

4. How to Request a Refund

To request a refund, please contact our support team at [support email] with your order details and reason for the request. We will review and process requests within 5-7 business days.

5. Changes to This Policy

We may update this refund policy at any time. Please review it periodically for any changes.

For any questions, contact help@openstori.com.